Bettysoft – IT Made Easy

IT that works reliably.
Simple. Always.

One contact. One price. No stress. Experience what a workflow without IT problems feels like – with Bettysoft's worry-free IT service. For small and medium-sized businesses. The most straightforward option.
Why? Because we take care of it. Your IT. Simple. Reliable. Secure.

Let us make your IT easier.
Book a non-binding appointment now.

No problems. No risk. Just security. And results.

Complex IT support is a thing of the past. Bettysoft is today.

Imagine your IT running smoothly – and you're free to focus on your business. With Bettysoft, imagination becomes reality. – Frederick Bettray

  • Minimum downtime icon

    Your IT runs smoothly. Every day.

    No IT downtime. No interruptions. Through proactive support, regular maintenance, and fast problem resolution, we ensure that your IT systems always function optimally. So you can work uninterrupted – anytime.
  • Fixcosts icon

    Clear costs. No surprises.

    Our IT flat rate offers you complete cost control. A transparent monthly fixed price per device ensures you always have an overview of your IT expenses. No hidden fees. Instead, you get a fair and predictable service.
  • Contact person icon

    A contact person who takes personal care.

    No hotline. No anonymous support. At Bettysoft, you always have the same contact person. We take the time to address your concerns, speak your language, and solve your IT problems directly. Personal. Simple. Reliable.
  • More time icon

    + More time for what really matters

    How much time could you save if your IT simply ran smoothly? We take responsibility for your IT. Focus on your core business. No problems. Just solutions. With worry-free IT that simply works in the background.

Book a free appointment directly.
For IT that simply works.

Innovative IT solutions from experts.

For us it's all about you and your business success. At Bettysoft, we have the right solution for every IT problem and are your competent contact for all IT matters.

Bettysoft+ Icon

Bettysoft+

IT flat rate at a fixed monthly price.

With Bettysoft+ we offer managed services that are as individually customizable as your IT needs. With Bettysoft+ you benefit from proactive and fast IT support at fixed conditions.

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Bettysoft Network Icon

Bettysoft Network

Network solutions for your company.

Your network forms the central link within your company and enables smooth operations by connecting all end devices. We offer you customized network solutions – from planning to ongoing operation.

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Bettysoft Infrastructure

IT infrastructure for your company

Your IT should simply work – day after day.
We plan, operate, and monitor your systems before problems arise. So you can work securely, grow predictably, and focus on your business.
Bettysoft. Your IT runs. Simply.

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BaaS Icon

Bettysoft Backup

Your company data is the foundation of your success. With our managed backup solution, it's backed up regularly, encrypted, and in compliance with legal requirements – completely automatically.
And if the worst happens? We restore everything in the shortest possible time. So your business runs smoothly. Always.

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Bettysoft Endpoint-Protection

Your IT is the backbone of your business. With Bettysoft Protect, you can secure every endpoint against modern cyber threats – reliably, automatically, and managed by experts.
No hassle. No uncertainty. Just protection that works.

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Reliable IT starts with the right support

Are you looking for a personal service partner for your IT needs? Someone who will take care of your IT needs from start to finish? Your search ends here. Your path to worry-free IT begins now.

  • 1

    Contact and needs analysis

    You contact us. We listen. Thanks to proven strategies, we determine which support level is right for you.

    Result: Clarity for you about sensible IT solutions. Clarity for us about your requirements.
  • 2

    Offer and action plan

    Structured solutions. Transparent pricing. A written offer as the basis for our action plan.

    The result: transparency. A concrete plan. No surprises.
  • 3

    Setup and onboarding

    We set up the service for you. Securely, efficiently, and on time. You get started. Your IT? It's running. Just like that.

    The result: IT that works reliably. You focus on your success. We focus on your IT.

With Bettysoft, your IT runs like clockwork—precise, reliable, and without downtime. Unexpected problems? We don't expect them.– Frederick Bettray

  • 11minutes average reaction time
  • 28minutes average time to resolve issues
  • 4500+Support Requests
  • 15+years of experience

Ready to turn your IT into a reliable foundation?

In an initial consultation, we'll determine how compatible we are. Our focus? Offering you secure and reliable support with the right IT service package.
No chaos. No piecemeal work. Just structure. And stability.

Your worry-free IT. Starts. Here.

Book a non-binding appointment now
... because IT can simply work.

Many of our customers have a problem in common

IT support requires resources that are not planned for...

...and lack key levers for the core business. Whether it's internal IT staff or an external IT service.

  • Unreliable IT infrastructure leading to frequent problems and outages. Disruptions that halt workflows. How many times in the past year have you seen the egg timer in your system?
  • Data loss that no company can afford. Data is the foundation of your business success. How securely are you storing your digital assets?
  • Response times are too long from your external IT service provider. In the event of a disaster, every minute of downtime represents a competitive disadvantage. How long have you been waiting for support?
  • IT performance bottleneck: Technology slows down, computers start slowly, software takes forever to load. How much productivity are you missing because your systems can't keep up with your pace?
  • Overwhelmed because the question marks are piling up in your head. When it comes to IT, superficial tinkering doesn't help. When was the last time you sat frustrated at your laptop because nothing was working as planned?

The result: Instead of driving your business forward, IT regularly paralyzes important processes. Support? Insufficient. Your costs? Unpredictable.

From over 4500 support requests we know...

Complicated, neglected, outdated – this is how IT fails

Many IT problems arise because important fundamentals are missing, both internally and externally.

  • Know-how

    Without specific IT expertise, important updates, security, and optimization fall by the wayside. Problems pile up, and IT becomes a burden instead of a support.

  • Strategy

    Companies without a clear plan or structure for their IT risk inefficient processes and a lack of adaptation to growing demands.

  • Reactive IT support

    Problems are only resolved when they occur, instead of being identified and prevented early. Background testing is lacking, and monitoring is crumbling.

  • Updates and maintenance

    What happens when you click "OK" for the update? And what if updates are neglected? Your IT is no longer keeping pace. Technical outages are inevitable.

IT doesn't stand still. Standing still means regression – and risks business success. Those who want to remain efficient need reliable, modern IT. Now.

According to the BSI's experience, even in 2024, many companies lack sufficient knowledge of the general cyber threat landscape or their own risk profile. They are therefore unaware that they need to invest more in their security. Even basic, often cost-free preventive measures are therefore often not implemented.– From: The State of IT Security in Germany 2024

What 90% of our customers really want? IT that works.
Simple. Reliable. Secure.


  • IT that simply works

    Modern technologies. Background testing. Continuous monitoring. Thanks to proactive support, your IT runs worry-free. We act before problems arise.

  • Personal and reliable support

    At Bettysoft, you always have the same contact person. It's straightforward. No need to transfer calls. We know your systems and handle every issue quickly and directly.

  • Clear and predictable costs

    Our IT flat rate gives you complete cost control. A fixed monthly price per device – no surprises, no hidden fees. Just financial planning.

  • Security at all levels

    Secured data. Robust protection against cyberattacks. We use the latest security standards to reliably protect your IT and your business.

  • Efficiency and time savings

    Through remote maintenance and rapid problem resolution, we minimize downtime. Your team can work uninterrupted while we take care of IT in the background.

Is your PC crashing? Is your iPhone having problems? No worries—we detect many errors before they occur. And if something does occur, just a message or a call is all it takes.– Frederick Bettray

Whether it's a memory issue, a software bug, or a user-friendly question, we'll take care of it. How? Like this:

  • 1

    Contact us

    You contact us – by phone or message. We're here for you and listening. Quickly, easily, and uncomplicatedly.
  • 2

    Needs analysis

    Together, we analyze your individual requirements: Size? Industry? Structure? Working methods? We find solutions for every need – the foundation for worry-free IT.
  • 3

    Offer and discussion of the action plan

    You'll receive a detailed quote with transparent costs. We'll discuss your action plan step by step so you know exactly what to expect.
  • 4

    Setup and onboarding

    We set up our IT support for your company – without disrupting your daily work. Sit back and relax. Thanks to IT that works reliably from now on.

Our IT support will be up and running before you know it. We'll take care of the setup, connections, and remote access—so everything runs smoothly while you focus on your business.– Frederick Bettray

We are Bettysoft

  • We are your IT department – ​​just external. With this approach, Bettysoft has been supporting small and medium-sized businesses that value reliable, transparent, and personalized IT solutions for over four years.

    Thanks to clear processes and state-of-the-art technology, Bettysoft ensures that your IT runs smoothly and without disruption – day after day. A tree is planted for every device that Bettysoft supports. The highest IT quality meets sustainable responsibility.
  • More than 4,500 support requests and numerous satisfied customers are proof: Bettysoft offers a comprehensive service both regionally and nationwide that solves problems before they arise.

    Whether remote maintenance, 24/7 monitoring, or customized solutions – Bettysoft makes IT simple. Reliable. Secure.

Reliable IT means more than just functioning systems – it's the foundation for stability, productivity, and growth. We ensure that your IT doesn't slow you down. Instead, it always supports you.

Predictable costs. Maximum control.

With Bettysoft+ you can say goodbye to unpredictable IT expenses. Our transparent, budget-friendly packages ensure you know exactly what you're getting and how much it costs - with no surprises.

  • Bettysoft+ BASIS-PAKET
    Starting at 29.90 € p.m.
    Billed monthly. Setup fee: 19.90 €. Price per device.
    Minimum term: 24 months, afterwards: 12 months
    Services
    • Performing automatic software updates
    • Regular reports on the status of your IT
    • 24/7 monitoring for early problem detection
    • Fine-tuning your IT for optimal performance
    • Direct support via phone or remote maintenance
    • Price guarantee during the minimum term
  • Bettysoft+ VIP-PAKET
    49.90 € p.m.
    Billed monthly. Setup fee: 19.90 €. Price per device.
    Minimum term: 24 months, afterwards: 12 months
    Services
    • Performing automatic software updates
    • Regular reports on the status of your IT
    • 24/7 monitoring for early problem detection
    • Fine-tuning your IT for optimal performance
    • Direct support via phone or remote maintenance
    • Price guarantee during the minimum term
    PLUS
    • On-site support
    • Data protection in the form of regular backups
    • Security analyses and testing of your IT for vulnerabilities
    • Protection against viruses and cyber attacks for laptops, mobile phones and other devices
  • Your IT with Bettysoft
    • Reliable IT: Say goodbye to worries about your IT systems. Our mission? To make your IT experience simple, reliable, and secure.
    • Transparency: Clear billing with our IT flat rate. You know exactly what to expect – no surprises, hidden costs, or clauses.
    • Cool atmosphere: Open and personal communication. Don't worry, we don't have to use first names – you can also use the formal Sie.
    • Environmental awareness: With every device that is taken into our support, Bettysoft plants a tree – a small contribution to a healthy environment.
  • Your IT without Bettysoft
    • Complicated processes: IT at Bettysoft is uncomplicated and simple – no technical jargon, no hair-pulling – just smooth processes.
    • Number drawing: Please wait, the next available employee is reserved for you. Nope. You'll never hear that from us.
    • Blabla instead of solutions: Promise the moon and then not deliver? Not. With. Us. We clearly communicate our options and stick to them.
    • Dusty IT: Technology is constantly evolving. If you don't stay up to date, you lose. We're at the cutting edge. Period.

Save time, money and stress: the flat rate for your moments of success

The best service that our customers rely on most? The monthly IT flat rate. Reliable. Plannable. Transparent. Addictive IT support. A sensible decision.
When will you start your worry-free IT?

By the way: Even if you don't book after the consultation, we'll answer your questions during it. Competently. Understandably. Reliably.

Make a non-binding appointment now
... because IT cannot be a half-measure.

  • Is the IT flat rate really as cheap as it sounds?

    Yes. A fixed monthly price, no hidden costs. You pay for the services you use – fair and predictable.

  • Is Bettysoft suitable for me?

    Are you a sole proprietorship, a small or medium-sized business? Perfect. And if not? Feel free to inquire anyway – it's free.

  • Can I entrust my sensitive data to an external service provider?

    Absolutely. We care about the security of your data. We adhere to strict data protection guidelines and the highest security standards.

  • How difficult is the switch to Bettysoft?

    Minimal for you. We take care of everything for you – from planning to installation. You sit back, and we take care of it.

  • Can an external service provider keep up with internal IT personnel?

    Yes, and often even more. We offer specialized expertise, instant support, and 24/7 monitoring – for IT that works. Because that's our Bettysoft Guarantee.

  • What happens if I need more support than expected?

    No problem. Additional services can be added at any time – flexibly and without surprises.

  • Am I bound to the IT flat rate in the long term?

    Our minimum contract term is 24 months – thereafter 12 months. Most stay longer. Because it works – not because they have to.

  • Does Bettysoft offer nationwide service?

    Yes. Remotely anywhere in Germany and locally within a 20 km radius of Remscheid.

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