This translation is for informational purposes only. In the event of any discrepancies between this and the German version, the German version shall prevail.
This data protection declaration clarifies the type, scope and purpose of the processing of personal data ("data") within our software products and services ("products and services") and the programs, apps, functions and content associated with them, as well as our online presence all websites and all of our social media profiles (“online offers”).
We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
Bettysoft Solutions UG (haftungsbeschränkt)
Hof Güldenwerth 23
+49 (0) 2191 5989980
If you want to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the person responsible.
You can save and print this data protection declaration at any time.
Bettysoft Solutions UG (haftungsbeschränkt)
Hof Güldenwerth 23
+49 (0) 2191 5989980
Types of data processed
- Account data. Your Bettysoft Account and associated account details, including e-mail address and account status.
- Inventory data. Data that is collected for the justification, content design, change or termination of a contractual relationship, e.g. name, address.
- Contact details. Data such as name, e-mail address, address, telephone number or other contact information.
- Content data. Data relating to the content of a communication, e.g. text input, photographs, videos.
- Contract data. Data relating to the content and design of a contract, e.g. subject of the contract, term, customer category.
- Payment details. Data about your billing address and payment method, e.g. bank details, credit, debit or other payment card information.
- Usage data. Data about your use of offers, in particular our digital services, e.g. websites visited, interest in content, access times.
- Meta/Communication Data. Data that could be used to identify your device, e.g. device information, IP address.
Purpose of processing
- Provision of all products and services including their functions and content, as well as our online offers
- Provision of contractual services, service and customer care
- Answering contact requests and communicating with users
- Safety measures
- Reach measurement / marketing
"Personal data” is all information that relates to an identified or identifiable natural person (hereinafter “data subject”); A natural person is regarded as identifiable who is identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number / ID, to location data, to an online identifier (e.g. cookie) or to one or more special characteristics that serve the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.
“Processing” is any process carried out with or without the aid of automated procedures or any such series of processes in connection with personal data. The term is broad and includes practically every handling of data.
The “person responsible” is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data.
Relevant legal bases
In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 (1) lit. (a) and Art. 7 GDPR, the legal basis for processing to fulfill our services and carry out contractual measures as well as answering inquiries is Art. 6 (1) lit. (b) GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 (1) lit. (c) GDPR, and the legal basis for processing to safeguard our legitimate interests is Art. 6 (1) lit. (f) GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) lit. (d) GDPR as the legal basis.
We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as the changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.
In accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of processing as well as the different probability of occurrence and severity of the risk for the rights and freedoms of natural persons, we make suitable technical and organizational measures to ensure a level of protection appropriate to the risk; The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, forwarding, ensuring availability and their separation. Furthermore, we have set up procedures that guarantee the exercise of data subject rights, the deletion of data and a response to data threats. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).
The security measures include, in particular, the encrypted transmission of data between your browser and our server. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
Transfer of data to third parties
In principle, we only use your data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), this data is only received to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject.
Data transfer to non-EU countries
A data transfer to places or persons outside the EU outside of the case mentioned in this declaration under the point “Google Analytics” does not take place and is not planned.
You have the following rights towards us with regard to your personal data:
Right to information
You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.
Right of correction or deletion
According to Art. 16 GDPR you have the right to request the completion of the data concerning you or the correction of the incorrect data concerning you.
Right to restriction of processing
In accordance with Art. 17 GDPR, you have the right to demand that the relevant data be deleted immediately or, alternatively, in accordance with Art. 18 GDPR, to request a restriction on the processing of the data.
Right to object to processing
You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection can in particular be made against processing for direct marketing purposes.
Right to withdraw
You have the right to revoke your consent in accordance with. To revoke Art. 7 (3) GDPR with effect for the future.
Right to data portability
You have the right to request that you receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request that it be transmitted to other responsible parties.
In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the competent supervisory authority.
Cookies and right to object to direct mail
"Cookies" are small files that are stored on the users' computers. Various information can be stored within the cookies. A cookie is primarily used to save information about a user (or the device on which the cookie is stored) during or after their visit to an online offer. Temporary cookies or “session cookies” are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, e.g. the login status can be saved. Cookies are referred to as "permanent" or "persistent" and remain stored even after the browser is closed. E.g. the login status can be saved if the user visits it after several days. The interests of users can also be stored in such a cookie, which are used for range measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the person responsible for operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").
We can use temporary and permanent cookies and clarify this in the context of our data protection declaration.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in their browser settings. Saved cookies can be deleted in the browser settings. The exclusion of cookies can lead to functional restrictions of this online offer.
Deletion of data
The data processed by us will be deleted or restricted in their processing in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention requirements. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. I.e. the data will be blocked and not processed for other purposes. This applies e.g. for data that must be kept for commercial or tax reasons.
According to legal requirements in Germany, the storage takes place in particular for 10 years according to §§ 147 Abs. 1 AO, 257 Abs. 1 Nr. 1 and 4, Abs. 4 HGB (books, records, management reports, accounting documents, trading books, more relevant for taxation Documents, etc.) and 6 years according to § 257 Paragraph 1 No. 2 and 3, Paragraph 4 HGB (commercial letters).
According to legal requirements in Austria, the storage takes place in particular for 7 years in accordance with § 132 paragraph 1 BAO (accounting documents, receipts / invoices, accounts, receipts, business papers, list of income and expenses, etc.), for 22 years in connection with land and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services that are provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offer.
We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offer based on our legitimate interests in an efficient and secure provision of this online offer in accordance with. Art. 6 (1) lit. (f) GDPR in conjunction with Art. 28 GDPR (conclusion of an order processing contract).
Collection of access data and log files
We or our hosting provider collect data on the basis of our legitimate interests within the meaning of Art. 6 (1) lit. (f) GDPR data on every access to the server on which this service is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
For security reasons (e.g. to investigate acts of abuse or fraud), log file information is stored for a maximum of 7 days and then deleted. Data, the further storage of which is necessary for evidence purposes, are excluded from deletion until the respective incident has been finally clarified.
Users can optionally create an account. As part of the registration process, the required mandatory information (email, password) is communicated to the users. The data entered during registration will be used for the purpose of using the offer. Users can be informed by email about information relevant to the offer or registration, such as changes to the scope of the offer or technical circumstances. If users have deleted their user account online, their data will be deleted directly and irrevocably with regard to the user account, unless their retention is for commercial or tax reasons in accordance with Art. 6 (1) lit. (c) GDPR necessary. It is up to the users to secure their data before it is deleted. We are entitled to irretrievably delete all user data stored during the existence of the account.
As part of the use of our registration and login functions as well as the use of the user account, the IP address and the time of the respective user action are saved. The storage takes place on the basis of the protection of our users against misuse and other unauthorized use. This data is generally not passed on to third parties, unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with. Art. 6 (1) lit. (c) GDPR.
When contacting us (e.g. via the contact form, email, telephone or via social media), the information provided by the user is used to process the contact request and to process it in accordance with. Art. 6 (1) lit. (b)) GDPR processed. The user information can be stored in a customer relationship management system ("CRM system") or a comparable request organization.
We delete the inquiries if they are no longer required. We review the requirement every two years; The statutory archiving obligations also apply.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the internet. In doing so, pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.
The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on the use of data by Google, setting and objection options in Google's data protection declaration (https://policies.google.com/technologies/ads) and in the settings for displaying advertisements by Google (https://adssettings.google.com/authenticated).
The personal data of the users will be deleted or anonymized after 14 months.
Online presence in social media
We maintain an online presence in social networks in order to be able to communicate with the customers, interested parties and users active there and to inform them there about our products and services as well as news about these. When calling up the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.
Unless otherwise stated in this data protection declaration, we process user data provided that they communicate with us on social media, e.g. write articles on our online presence or send us messages.
We use online payment systems on our website, which enable us and you to make a secure and efficient payment process (Article 6 (1) (f) GDPR). In this context, we pass on the following data to the respective payment provider, insofar as this is necessary for the fulfillment of the contract (Art. 6 Para. 1 lit b. DSGVO).
- First name
- Last name
- Phone number.
The processing of the data specified under this section is not required by law or contract. Without the transmission of your personal data, however, we cannot carry out a payment via the respective payment provider.
The following online payment systems are used on our website.
The service provider is the American company PayPal Inc. In Europe, payments are processed by PayPal Europe S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg).
PayPal carries out a credit check for various services such as payment by direct debit in order to ensure your willingness and ability to pay. This corresponds to PayPal's legitimate interest (according to Art. 6 Para. 1 lit. f GDPR) and serves to execute the contract (according to Art. 6 Para. 1 lit. b GDPR). Your data (name, address and date of birth, bank account details) will be passed on to credit agencies for this purpose. We have no influence on this process and only receive the result of whether the payment was processed, rejected or pending verification.
You can find more information on how to object to and remove from PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Your data will be stored until the payment has been processed. This includes the time it takes to process refunds, claims management and fraud prevention.